Shipping policy

Delivery times

Our estimated delivery timeframe is 7–10 working days. Working days are Monday to Friday, excluding public holidays.

Delivery times are estimates. Public holidays, severe weather or carrier disruptions may occasionally cause delays.

Shipping costs and destinations

We offer free U.S. delivery. Available delivery destinations and any applicable shipping charges are shown at checkout before you complete your order.

Your delivery details

Please check that your delivery address and contact details are correct before placing your order. If you notice an error, email us as soon as possible. We will do our best to help, but address changes may not be possible once an order has been dispatched.

Delayed, missing or damaged orders

If your order has not arrived within the estimated delivery timeframe, or arrives damaged or with an incorrect item, please contact info@nutrixafoods.com with your order number and details of the issue so we can investigate and help resolve it.

Returns and refunds

For information about our money-back guarantee, eligibility and refund process, please see our Refund Policy.

Contact us

For shipping questions, email info@nutrixafoods.com.